Meet the Team Working on Your Jewelry
Custom jewelry feels easier when a real person helps you through the details. Meet the Provence Jewelry consultants who support your design, quote, material choices, CAD confirmation, production updates, and QC before shipping.
A real person helps you sort out the details.
Whether you are choosing a made-to-order design or sending us a custom idea, our consultants help you understand the options before your jewelry is made.
Design Questions
Send a reference image, product link, sketch, or ask about a design you found on our website.
Stone & Metal Choices
Compare lab diamonds, moissanite, lab gemstones, gold colors, metal purity, and ring size options
CAD & Production Updates
For custom projects, your consultant helps confirm important details before production begins.
QC Before Shipping
Review photos or videos before your finished jewelry ships, so you know what is being sent.
Choose the person who fits your question
Not sure who to contact? That’s okay. Start with your question and we’ll connect you with the right consultant.
Lisa
Lisa helps customers turn inspiration photos, sketches, and design ideas into clear custom jewelry requests.
Sera
Sera helps customers understand product options, material choices, ring sizes, and order details before checkout.
Bobby
Boby supports customers looking for engagement rings, wedding bands, and meaningful custom pieces.
Yuki
Yuki helps customers organize custom details before production, including CAD-related questions and design adjustments.
Tamara
Tamara helps customers compare styles, choose wearable designs, and find pieces that match their taste and budget.
Ready to start your jewelry request?
Send us your idea, favorite design, or inspiration photo. Our team will help you choose the right next step before your jewelry is made.






